Service Policies

Reservations / Cancellation with Notice

RESERVATIONS may be made by calling Hometown Detail: (614) 392-2074. We secure appointments with a credit card. You will receive an email with appointment  confirmation and instructions. CANCELLATIONS must be made a full business day prior to the appointment and only by speaking to a Hometown Detail staff member. Otherwise, a $25 "no show" fee will be charged.  A Level 3 Snow Emergency is an exception to the "no show" fee.

Suggested Tip Ranges

Tips are welcome at Hometown Detail. Our detailers are skilled craftsman performing a luxury based service. Their goal is your complete satisfaction. If we've missed ANYTHING, please tell us right away so that we can make it right. Tip ranges are usually 10-25%. 

Gift Certificate Policy

We usually do not expire Gift Certificates to Hometown Detail and we do not service charge them either. If they're in our system, we'll schedule you for service. We do not offer or redeem any daily deals, i.e. Groupon, Living Social, etc. Gift Certificates can be purchased INSTANTLY HERE.